Job Description
Currently, we are seeking a qualified individual to serve as a Service Scheduler and collaboratively work with our Windows division in Southern CA based out of Irvine, CA.
About The Position
• Answer and route incoming calls
• Process accounts payable
• Order service materials
• Write up service orders based on sales or homeowner communications
• Facilitate communications for new clients with sales personnel
• Scan documents into web-based programs for recordkeeping
• Provide warranty support on a wide variety of products
• Communicate with customers and sales representatives, both verbally and in writing
• Process and file service paperwork
• Provide administrative support
Qualifications
• 1-year prior experience in customer service and office administrative work
• 1-year multi-line phone experience
• Excellent verbal and written communication skills
• Proven ability to work well independently and in a team environment
• Pleasant and professional telephone manner
• Proficient in Microsoft Outlook, Word, and Excel
• Self-motivated, dependable, organized, and able to adapt and prioritize quickly
Why Join Our Team?
Because this is more than an invitation, it's a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better.
We provide an excellent benefit package including a full Health Benefits Plan with low cost premiums, a 401(k) with Company Match, additional Retirement Contributions, and company paid Life Insurance. In addition, for over 38 years, the Sierra Pacific Foundation has provided scholarships to help the children of our crew members with education expenses. Each year, the Foundation gives an average of $500,000 in scholarships.
How To Apply
If you are qualified and would like to join our team, there are 2 ways to apply:
Apply in person Monday-Friday from 8am to 4pm at:
Sierra Pacific Windows
9803 Research Drive
Irvine CA 92618
Send a resume and cover letter referencing this position to:
Sierra Pacific Windows
Nancy Jones, Human Resources
400 SE 2nd Street, Bend OR 97702
(530) 528-3809
Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.
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